Privacy Policy

📋Introduction

haka7 ("we", "us", or "our") operates the online gaming platform accessible at haka7.vip. We are committed to protecting the privacy and personal information of every player who registers, visits, or interacts with our platform. This Privacy Policy explains in clear terms what data we collect, how we use it, with whom we may share it, and the rights available to you as a user.

By accessing or using haka7, you agree to the collection and use of your information as described in this policy. We encourage all users, particularly those located in Dhaka, Chittagong, Sylhet, Khulna, and other cities across Bangladesh, to read this document carefully before placing bets or engaging in any gaming activity.

📂Information We Collect

To provide a safe, compliant, and personalised gaming experience, haka7 collects the following categories of personal information from users who register or interact with the platform:

• Identity information: full name, date of birth, and a government-issued ID document for KYC verification.
• Contact details: email address, mobile number, and residential address (city, district, Bangladesh).
• Financial data: transaction history, deposit and withdrawal records via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Technical data: IP address, browser type, device identifiers, operating system, and session duration.
• Behavioural data: game preferences, betting patterns, bonus usage, and platform interaction logs.

We collect information directly from you when you register an account, complete identity verification, make deposits or withdrawals, or contact our support team. We also collect certain data automatically through cookies and server logs when you use the haka7 platform.

⚙️How We Use Your Information

haka7 uses your personal information strictly for the purposes outlined below. We do not use your data for any purpose beyond what is necessary to operate the platform and ensure a high-quality gaming experience for players across Bangladesh:

• Account registration and identity verification (KYC) to ensure compliance with age and eligibility requirements (21+ only).
• Processing deposits and withdrawals securely through BDT payment partners including bKash, Nagad, and Rocket.
• Providing customer support, resolving disputes, and responding to account-related enquiries.
• Personalising your gaming experience, including recommending relevant cricket betting markets, slots, and promotions.
• Detecting and preventing fraudulent activity, money laundering, and unauthorized account access.
• Sending transactional notifications, promotional offers, and service updates (only where you have provided consent).

🤝Sharing of Information

haka7 does not sell, rent, or trade your personal information to third parties for marketing purposes. We may share your data only in the following limited and necessary circumstances:

• Payment processors and financial partners (such as bKash, Nagad, Rocket, and card networks) solely to facilitate your transactions.
• Technology service providers operating under strict confidentiality agreements who assist with platform hosting, analytics, and security monitoring.
• Regulatory or law enforcement authorities when legally required, or when disclosure is necessary to protect haka7's legal rights or prevent harm.

💳Payment Data & Security

All financial transactions on haka7 are processed through encrypted, secure channels. We use SSL (Secure Sockets Layer) technology to protect data in transit, and sensitive payment credentials are never stored in plain text on our servers. When you deposit or withdraw funds using bKash, Nagad, Rocket, Upay, Visa, or Mastercard, the transaction data is handled directly by the respective payment provider under their own security standards.

haka7 regularly reviews its security infrastructure and applies updates to maintain a robust defence against unauthorised access, data breaches, and cyber threats. Our internal access controls ensure that only authorised team members can access account-level data, and all such access is logged and audited.

🍪Cookies & Tracking Technologies

haka7 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that help us remember your preferences, maintain your session, and analyse how users interact with our games and betting markets. We use the following categories of cookies: essential cookies (required for the platform to function), analytics cookies (to understand usage patterns), and preference cookies (to remember your settings).

You may configure your browser to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of the haka7 platform, including your ability to log in or maintain a gaming session. By continuing to use haka7, you consent to our use of cookies in accordance with this Privacy Policy.

🗄️Data Retention

haka7 retains your personal data for as long as your account remains active or as required to provide our gaming services. We also retain data for a reasonable period following account closure to comply with legal obligations, resolve disputes, enforce our terms, and maintain audit records for financial transactions.

Once the retention period has expired and there is no longer a lawful basis to hold your data, haka7 will securely delete or anonymise your personal information so that it can no longer be associated with you as an individual.

⚖️Your Rights as a User

haka7 respects your rights in relation to your personal data. Subject to verification of your identity, you are entitled to exercise the following rights at any time by contacting our support team:

• Right of access: request a copy of the personal data we hold about you.
• Right to rectification: ask us to correct inaccurate or incomplete personal information.
• Right to erasure: request deletion of your data where it is no longer necessary for the purpose it was collected (subject to legal retention requirements).
• Right to object: object to the processing of your data for direct marketing or profiling purposes.
• Right to data portability: request that we provide your data in a structured, commonly used, machine-readable format.

To exercise any of the above rights, please contact us at [email protected] with the subject line "Data Rights Request" and include sufficient detail for us to verify your identity and respond appropriately. We aim to respond to all legitimate requests within 30 days.

🔗Third-Party Services

The haka7 platform may integrate with third-party game providers (such as Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi) and payment processors to deliver its full range of services. These third parties operate under their own privacy policies and data handling practices. haka7 is not responsible for the privacy practices of third-party providers, though we only work with partners who maintain appropriate data security standards.

We strongly recommend that users review the privacy policies of any third-party services they interact with through the haka7 platform, particularly payment gateways such as bKash, Nagad, and Rocket, to understand how those providers handle personal data independently.

🔞Children's Privacy & Age Restriction

haka7 is strictly an adult gaming platform. Our services are not directed at, and are not intended for use by, individuals under the age of 21. We do not knowingly collect personal data from anyone who has not reached the minimum age of 21. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete that data from our systems and close the associated account.

📝Changes to This Privacy Policy

haka7 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our services, technology, legal requirements, or business practices. When material changes are made, we will update the Effective Date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification.

Your continued use of haka7 following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. We encourage you to review this page periodically to stay informed about how we protect your personal information.

📬Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way haka7 handles your personal data, our support team is available 24/7 to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur, and Mymensingh.

You may reach our team by email at: [email protected]